AAA Light Service

Light Service Facility Program Information

About the Light Service Program:

  • Take a proactive approach by marketing your business in a mobile platform
  • Meet AAA members who need what you sell
  • Provide tire, battery, lockout service to members who live, work and shop in your backyard
  • Work one shift per week
  • Meet 8 - 10 new customers and close the loop with existing customers daily
  • Low cost of entry
  • You will make money on the road and in the shop

How it works:

  • 1 Driver, 8 hours a day, 5 days a week working in your neighborhood
  • You introduce your shop, services and "specials"
  • Utilize surplus AAA Ford Ranger or company owned vehicle
  • Driver productivity 1 - 1.5 calls per hour
  • AAA battery sales provide additional margin
  • AAA provides all the necessary training and support to make your program successful
  • Opportunity to work more days and hours as business needs dictate

Tow-in Process and Benefits:

  • 250,000 tow calls annually
  • AAA counselors convey benefits and refer an AAA Member every call
  • Tow-in ARO value $500+
  • YTD Increase tow-ins from 2% - 8% with new program
  • Facility notified via Repair Shop Portal
  • Contact member to secure buy-in
  • Prepare for preliminary diagnosis
  • Articulate AAA benefits upon arrival
  • Follow up "On the Go" after the call

Contact Holly Wentlent at holly.wentlent@nyaaa.com for more information.