Battery Service


AAA responds to nearly seven million battery-related breakdowns on an annual basis

The AAA Battery Service provides participating service providers an opportunity to diversify and differentiate their emergency road service offerings with battery replacement at the scene of disablement, which meets the needs of today's busy consumers

The AAA Battery Service provides participating service providers an opportunity to diversify and differentiate their emergency road service offerings with battery replacement at the scene of disablement, which meets the needs of today's busy consumers

AAA Battery Service providers are expected to provide a high level of service to AAA members as well as adhere to the following guidelines:

  • Maintain AAA performance standards for quality of service
  • Meet AAA standards for appearance and maintenance on all servicing equipment
  • Agree to follow program guidelines for battery distribution and freshness
  • Complete all AAA–sponsored training programs for dispatch and service delivery personnel
  • Undergo a background check that includes customer satisfaction, financial stability, community reputation, and insurance coverage
  • Comply with AAA Brand Management standards including properly displaying the AAA logo and colors

For more information about the AAA Battery Service program, please contact your Field Rep.